Refund policy

REFUND POLICY

My milk got spoilt?

• We check our milk before it leaves our facility, so if we find no issues from our end that caused this, we cannot offer any refund for the same. 
• In case there you receive the product in damaged condition, we will process a refund for the same. Please do contact our customer care number for the same.
• You can change or cancel an item or the entire order before 645 pm on the previous day. In order to cancel a part or whole of an order please contact us on +91- 63745 18652 and quote your name and required changes.
  
  

REFUND

Incorrect  Delivery :

• A delivery will be considered incorrect at our end if you informed us on time regarding pausing your milk and we still delivered to you. If you receive a delivery despite this, you are eligible for a refund. 
• Refusing delivery without prior information does not qualify for refund.

 

The following are the only admissible ways of prior intimation:

• Call our customer care department.

Note : Informing the delivery boy is not admissible as formal intimation of order. The customer care department is the only authorized channel for this.

 

All refunds are processed at the sole discretion of Anantha Farms.